Help

Support

Email us

Email: jihaapp1010@gmail.com
Tell us your app version, your iPhone and Apple Watch models, and what happened on which screen, and we can help you faster.

Check these first

  • Your workout doesn’t show up on your Watch: In the Watch app on your iPhone, turn on General > Automatic App Install, then open Ristamo on your Watch once
  • Rest time doesn’t show on the Lock Screen: Turn on Settings > Ristamo > Live Activities
  • Canceling or getting a refund: Cancel in Settings > your name > Subscriptions, and request a refund at reportaproblem.apple.com
  • AI doesn’t work after you subscribed: Tap “Restore purchases” under AI in the Settings tab
  • Moving your logs: Sign in with the same Apple Account and they carry over through iCloud. You can also get a file with Settings > Export data